FLEXIBLE, ADAPTABLE CRM
ACCPAC CRM has a proven, built-in ability to adapt to a wide range of business applications, including financials, human resources, Enterprise Resource Planning (ERP), supply chain management and document management, among others. Furthermore, ACCPAC CRM offers seamless, out-of-the-box integration to industry-leading ACCPAC business management applications — and also integrates with applications from other manufacturers.
THIN-CLIENT ARCHITECTURE
ACCPAC CRM is Web-based and built on true thin-client technology, providing rapid deployment, efficiency, speed and cost effectiveness. ACCPAC CRM is a pure “server-side” deployment, eliminating the need for difficult-to-manage and costly client installations, configurations, upgrades and customizations. ACCPAC CRM Web pages and graphics files are considerably more compact than standard Web pages, allowing faster downloads (even over slow connections). With ACCPAC CRM, a Web browser and Internet access is all that you need to access your entire CRM system.
AUTOMATED WORKFLOW
With ACCPAC CRM automated workflow, you can integrate business rules across all channels, departments and employees. To help assess and design workflow, ACCPAC CRM provides graphical views of the process and its development patterns. In combination with e-mail integration, ACCPAC CRM ensures that actions requiring attention or escalation are automatically routed to the appropriate employees or partners.
INSTANT INTEGRATION
ACCPAC CRM is built to integrate with the technologies that you choose to run your business, without dictating your technology choices. ACCPAC CRM provides out-of-the-box, instant bi-directional integration with ACCPAC accounting solutions like nothing else available today, so that CRM users always have real-time access to the most up-to-date information. And, if you’re using other accounting or legacy systems, ACCPAC CRM has the built-in ability to integrate with virtually any database or system.
TRUE CUSTOMIZABILITY
ACCPAC CRM provides customization tools that allow businesses to rapidly modify all aspects of the system. ACCPAC CRM’s open architecture greatly reduces development and maintenance costs and allows seamless integration with other mission-critical applications across your enterprise. With easy-to-use onscreen tools, managers and administrators can create and modify fields, screens, tabs, tables, views, scripts, workflow and security settings on the fly. ACCPAC CRM customization functionality makes user-specific modifications to interfaces and data quick and easy, ensuring that ACCPAC CRM easily adapts to your business requirements.
GLOBAL BUSINESS
ACCPAC CRM provides multicurrency and multilingual support from a single code base for English (U.S. and U.K.), French, German, Spanish, Dutch and Japanese, making it a logical choice for businesses around the world. Additionally, you can easily modify these language sets to incorporate “company specific” terminology. The single-server installation, Web browser and wireless handheld access provided by ACCPAC CRM allow employees, partners and customers to view the information they need any time, from anywhere in the world.
